MyTelenet 5.15.0

Access and manage your usage, Wi-Fi, and bill effortlessly, anytime and anywhere, with the MyTelenet app.

Experience the convenience of having everything in one place. Say goodbye to unnecessary searching and stay consistently informed about the latest updates concerning your monthly plan, services, products, and more. That's the MyTelenet app!

Check your usage:

• Monitor your mobile data usage, text messages, and minutes consumed.
• Stay informed about when your internet usage will reset to 0%.
• Enhance control by configuring personalized usage notifications.

Improve your Wi-Fi network:

• Detect internet problems with instant network checks.
• Solve Wi-Fi issues promptly with network diagnostics.
• Maximize Wi-Fi coverage across all areas by ordering a Wi-Fi pod.
• Enable hassle-free guest access with Wi-Fi Sharing.
• Measure internet speed or reboot your modem directly through the app.

Pay your bill swiftly:

• Keep track of your outstanding balance and make immediate payments through the app.
• Access and review bills from up to 14 months ago.
• Easily authorize and manage direct debit payments.

Effortlessly manage your products:

• View detailed information on all your products in one concise presentation.
• Add or disable additional options to tailor your products to your needs.
• Maintain and update your customer account, login credentials, and personal details seamlessly.

Need assistance? Utilize the Help function:

• Swiftly find answers to your queries.
• Engage in direct chat support via WhatsApp.
• Consult experts and seek advice in De Netweters community.
• Locate the nearest Telenet shop near you.

Looking to have everything at your fingertips and stay consistently up to date? Download the MyTelenet app now, available for free!

We value your input! Your feedback contributes to the continuous improvement of our app. Please don't hesitate to let us know your thoughts directly through the app itself!